7.2 Network organizations that work to get things done

In chapter six (p.158) Communications scholar Farace and his colleagues identified three types of networks. They were: production networks – involved with getting the job done; innovation networks – tasked with creating and developing the new ideas; and maintenance networks – established to maintain the social relationships. These networks made me think of a new program that was developed at my agency. The new program was rolled out and members were asked to utilize it. What I found later, was that people met to create and design the new program, but never coordinated or invited the people who were going to use it. The new program was going through rough patches of inefficiency in workflow and receiving many questions about the operations. Had the organization identified the network organization, they would have created some communication between the networks and had a more successful rollout.